Relationship Manager – Working Capital – Leading Bank

From 2 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Job Purpose


Sourcing of working capital files by activating sourcing channels like branches, direct sales and achieving the disbursement target set for the year.
To run initiatives in line with key objectives of the Business in order to attain the banks objective of business leadership.


Key Responsibility Areas :


Branch Management


Plan the branch visits detailing the coverage every week

Meeting the branches during the morning meeting - every branch once a month

Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls

Planning the catchment area activity/scoping for lead generation/joint call

Ensure RM/PB activation from the activities above and review of branch performance/resource wise performance/review with CH as and when required.

Creating excitement in branches/spot sanctions/contests/recognition program

Check CRM daily and review the leads/update follow up leads/with dates

Document branch meeting through Cogent/mails


Lead generation/logins


Planning the above so that it translates into 2 calls per day/2 appointments per day

Send the communication to the customer on documents required

Follow up the on the calls made for documents/arrange for pickup of documents

Check for completeness of documents

Go through the Financials/bank statements for churn/bounces/interest servicing

Collection of property documents for legal/valuation - check for completeness chain docs etc.

KYCs

List down the points to be clarified from the customer

Fill in the FAQs post discussion with the customer

SPE updation

Submission of file to ops for scanning

Submission of docs for legal/valuation

Co-ordination with customer/value

Buyer/supplier ref check -----> Ref leads


Cross Selling


To be the one-stop shop for each of our EEG clients and provide suitable gamut of financial products such as Insurance, CASA, Credit Cards, Other Assets Products as required by the customer.

Monitor and track Leads.


Renewals


List down the renewals every month for the next two months

Work on the renewals in advance

Mail to the respective customers on docs required for renewal

Follow up weekly twice for docs

Arrange for collection of documents

Check the documents for completeness

Study the financials/bank statements/churn/interest servicing/aberrations from the stated nos

Speak to the customer for addressing issues/aberrations

SPE

Hand over to ops for scanning

follow post login formalities

For renewals overdue and having genuine delay put up for extensions

CAM conditions review/OBA review Churn review for OBA once a month

Conditions review once a month

If OBA waiver required/check for justification/check for churn/put up to the authority

If not inform the customer on closure of OBA/levy of 2% penalty

Same for CAM conditions


Call Memos


List down the call memos due for the quarter

Review of ASR/ACR/cam conditions/deferrals for the customers

Meet the customer and understand the business/issues if any

Upload the call memos in shock and awe for endorsement/noting


Portfolio Management and Housekeeping (HK)


Reduce HK.

Closure of critical and high aging items

Stock insurance/property insurance

Communicate the premium to the customer after listing down the pendency

Collect docs if requiredSubmission to OPS

Delinquency management

Depending upon severity of each case - Customer Call for servicing Interest.

Email communication to Branch & customer

Personal Visit to Customer / Joint Visit with Credit Manager;

Rigorous follow-up


Complaints : CRM / MD/ PNO / CRO


Analyze complaint

Seek resolution post discussing with Customer




Role:Sales Manager

Salary: Not Disclosed by Recruiter

Industry:Banking

Functional AreaBFSI, Investments & Trading

Role CategoryTrading, Asset & Wealth Management

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Forret India Private Limited

Forret India was founded in 2008 with a strong perspective of providing better services and quality staff to customers. Forret India is one of the India's leading providers of executive search consulting services. The organization has rapidly advanced towards excellence by providing credible Placement Consultancy and Recruitment Services. Inspired by the positive feedbacks of Employers as well as the Employees, placed by us, we aim to act as a bridge between them and help in building a long lasting and mutually profitable professional relationship among them.
Company Info
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Recruiter Name:Vishal Varma

Contact Company:Forret India Private Limited

Telephone:9638449638

Website:http://careers.forretindia.com